Get More HR With Less Hassle Via QMS


Level the Paper Mountain With A Multi-Purpose Software Solution for Your Business

Every year, human resource departments seem to take on more responsibilities. Even the best-equipped among them can get bogged down trying to balance their core functions with new tasks. This is especially true when those new tasks arise due to changes to industry regulations and, subsequently, standard operating procedures (SOP).

Simply keeping track of what needs to be done—and how those things must be done—becomes overwhelming in and of itself.

While HR staff may not always receive recognition for it, they are one of the key forces behind a company’s ability to maintain reputability and offer clients a high-quality experience. Between data management, hiring, orientation, and organizing continuing education for employees in various departments, a capable HR department ensures that their company’s workforce is impeccably prepared to succeed.

So how can HR staff make sure that they are prepared themselves? The most straightforward answer may be quality system management (QMS) software.

Above all else, QMS software aims to integrate and streamline the workflow of various departments company-wide. This has implications for almost all of an HR department’s central functions: document and data management, corrective and preventative action tracking, and training program development.

Document Management

Inefficient document control and document management processes are the fastest routes to poor time and resource management. Integrated document control software, however, seamlessly connects all your documents with the people and departments that need them, when they need them. This not only prevents misplacement of important files, but ensures a high-quality paper trail in the event of regulatory inspections or audits.

Having a firm grasp on its documents allows a corporation to get high quality products and services on the market faster than its competitors by reducing time spent on non-production tasks. Document control software systems that are specifically designed to facilitate regulatory compliance allow companies to streamline business processes and maintain a competitive edge.

Corrective and Preventative Action

A Corrective and Preventative Action (CAPA) tracking system is a regulatory requirement that inspectors and auditors consider critical. When implemented properly, CAPA tracking improves product quality and safety, increases customer satisfaction, and ensures compliance with regulatory standards.

Establishing and maintaining effective CAPA processes can be a challenge for large companies or businesses operating in highly regulated industries. QMS software that incorporates CAPA management tools allows for integration with other quality processes critical to regulatory compliance, such as change control, audit, and customer complaints.


Successful companies remain successful by adapting to changing trends. Employee training protocols must respond to these changes, so that each employee is familiar with their evolving role and its associated responsibilities. QMS software automates training management by automatically delivering training tasks, grading online exams, and by providing analytic and reporting features.

QMS-based training software can also automatically respond when SOPs are revised. This helps a business make sure their workforce is kept abreast of updates and provides assurance that training programs are executed and documented correctly and in a timely manner.

Image: iStockphoto

About The Author

Declan Peltier has been around the business block, so to speak. While spending most of his career working in the field of quality management and document control systems, Declan has focused his attention on writing and enjoys spreading his knowledge on the IT industry as a freelancer for MasterControl.